Course Purpose and Objectives

An introductory course in interactive communication skills, focusing on computer applications for the hospitality industry. It emphasizes file management, statistical tools such as excel & SPSS, database software, presentation software, and other related useful software, such as word editing, Photoshop and email clients Students are expected to:

 Develop different interactive communication skills 

 Understand the use of file management and statistical tools 

 Become familiar with various software such as word editing, Photoshop and database

Learning Outcomes:

Upon completion of this course students will be able to:

1. Introduce students to the digital world by considering fundamental computer principles and applications.

2. Examine applications that can be effectively used in hospitality industry such as SPSS and databases 

3. Identify key technological issues and trends, such as threats or opportunities in hospitality industries 

4. Obtain a hands-on experience on popular application software packages such as word processing, electronic spreadsheets, database management, presentation graphics, statistical applications and other. 

5. Introduce e-mail, newsgroups, multimedia, and other Internet services and resources. 

6. Comprehend the use of social media and its effectiveness as a marketing tool

This course will help students to get an understanding of how information systems are used in business setting.  The topics covered will include the fundamental of information systems, strategic use of information systems, decision support and expert systems. This course will also describe information systems planning, design and implementation.

Upon completion of this course students will be able to:

1.    Explain the role of information systems in business environments.

2.    Identify the challenges of information systems.

3.    Understand the term management information systems

4.    Compare and contrast Management Information system (MIS) with Business Information Systems (BIS).

5.    Distinguish the different decision making techniques and identify the organizational models.

6.    Examine computer systems and information processing methods.

7.    Discuss system software and application software and the selection of appropriate software based on the business needs/


An introduction course in computer applications, focusing on microcomputer technology emphasizing file management, utilizing various operating system commands, statistical tools such as excel & SPSS, database software such as Access, Presentation software such as PowerPoint, and other popular software, such as word, Photoshop, Outlook…


Upon completion of this course students will be able to:

1. Understand computer hardware fundamentals and computer terminology.

2. Introduce students to the digital world by considering fundamental computer hardware and the most popular microcomputer applications.

3. Explain systems and applications software.

4. Practice on file management, data storage and security principles.

5. Consider basic operating system features (using the Windows environment).

6. Obtain a hands-on experience on popular application software packages such as word processing, electronic spreadsheets, database management, presentation graphics, statistical applications and other. 

7. Explore the Internet and the World Wide Web (WWW) using browser software for exploration and searching.

8. Introduce e-mail, newsgroups, multimedia, and other Internet services and resources.